At Sparkling Petal, customer satisfaction is our priority.
Returns
We accept returns only in the following cases:
Product is damaged
Product is defective
Wrong product delivered
Customers must report the issue within 48 hours of delivery.
Please provide clear photos or videos of the product when requesting a return.
Refunds
After verification, we will offer:
Replacement product, or
Refund to the original payment method
Refunds usually take 5–7 business days to process.
Cancellations
Orders can be cancelled only if they have not been shipped yet.
Once the order is shipped, cancellation will not be possible.
